State Farm® Insurance Agent Chris Case
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jacob Krupa
May 14, 2025
5
out of
5
rating by Jacob Krupa
"I've had a great experience with State Farm so far, thanks in large part to Nick Strange. He's been incredibly helpful in setting up my rental, homeowner, and vehicle insurance. Nick is quick to respond, explains everything clearly, and makes the whole process easy to navigate. While I haven’t had to file any claims yet, the customer service and support have been excellent. Highly recommend working with Nick Strange & Chris Case if you're considering State Farm!"
We responded:
""Thank you so much for your kind words, Chris! We're thrilled to hear that you've had a great experience with State Farm and that Nick has been able to assist you effectively. Our goal is to make the insurance process as seamless as possible for our clients, and it’s wonderful to know that you found our service helpful and clear. We appreciate your recommendation and look forward to continuing to support you with your insurance needs. If you ever have any questions or need assistance in the future, don't hesitate to reach out!""
Jo Strange
April 11, 2025
5
out of
5
rating by Jo Strange
"I've been with State Farm for years. The people with Chris Case State Farm are excellent. Nick is great at answering my questions, following up, and making sure I understand everything about my policies. He's professional, polite, patient and informative. The whole team, Chris, Nick, and Diane get five stars from me and I would recommend them to anyone shopping around or looking to switch!"
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear about your positive experience with Chris, Nick, and Diane. Our team is dedicated to providing excellent service and making sure our clients feel informed and supported. Your recommendation means a lot to us, and we’re here for you whenever you need assistance. Thank you for being a valued member of the State Farm family!"
Tara Fuller
April 9, 2025
5
out of
5
rating by Tara Fuller
"I highly recommend working with Chris. He's responsive, incredibly helpful, and also incredibly kind. He helped me get set up with auto and renters insurance in a matter of hours, and is happy to help whenever I reach out. My experience with State Farm has been great, and it's in large part due to Chris!"
We responded:
"Thank you so much for your kind words! I truly appreciate you taking the time to share your experience. It was a pleasure helping you with your auto and renters insurance, and I'm glad to hear that you found the process quick and straightforward. Providing excellent service is my priority, and I'm always here to assist you whenever you need anything. Your recommendation means a lot to me, and I'm grateful to have you as a client. If you have any questions or need further assistance in the future, please don’t hesitate to reach out!"
Sue Gleeson
April 8, 2025
5
out of
5
rating by Sue Gleeson
"Nick Strange was super friendly and helpful today in giving me a quote for a full range of insurances. He even gave me a tip if I was inclined to stay with my current insurer to maximize the benefit I was receiving. I feel he is trustworthy and honest, which is important to me. I can recommend him highly for help with your insurance matters."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nick provided you with excellent service and valuable advice. Trust and honesty are our top priorities, and it’s great to know that you felt that during your interaction. We appreciate your recommendation and look forward to assisting you with any of your insurance needs in the future!"
Caitlin Bellon
March 29, 2025
5
out of
5
rating by Caitlin Bellon
"I had the pleasure of working with Nick! He was awesome in helping me with the insurance questions I had. He was very upfront and really cared about mine and my family's needs and didn't do the typical salesman approach of saying whatever to get the sale! I would highly recommend using this office for your insurance needs!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Nick. Our team strives to provide genuine and caring service, and it’s wonderful to know that Nick was able to help you with your insurance questions in a way that truly met your family’s needs. We appreciate your recommendation and look forward to serving you and your family in the future!"
Ryan Roylance
March 28, 2025
5
out of
5
rating by Ryan Roylance
"Such a great office and group or i surance agents. I worked with nick and he was absolutely amazing. He answered all my questions without making me feel dumb for asking them and spent the extra time to make sure I got the coverage that was truly right for me, my family and our budget. He was professional and courteous and made the normally dreadful insurance expierence super great. Thanks so much for having such high caliber Individuals on your team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Nick and our team. We pride ourselves on providing exceptional service and making the insurance process as seamless and enjoyable as possible. Your feedback truly means a lot to us, and we’re glad that we could help you find the right coverage for you and your family. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. Thanks again for choosing us!"
Brad Warren
March 21, 2025
5
out of
5
rating by Brad Warren
"I've been with State Farm since my first car in Seattle, back in the 1980s. I keep both car and home insurance business with them. They've been fair, thorough, and helpful throughout. Questions and claims have been handled quickly and honestly. Chris Case now leads the local State Farm insurance agency that handles my business, and he has continued this tradition of solid and honest service. On occasion I've dealt with other insurers, and I've found that integrity in claims management is a key test. Some firms fail this test by trying to wriggle out of claims through intimidation, manipulation, and lying —"We don't cover that!" — even when their policy says they do, in plain English. I've never encountered such behavior at State Farm. Yes, it's true: there are cheaper insurers. In some cases I wonder if they are worth paying at all. When you pay your monthly insurance bill, aren't you paying for a service you expect to be there when you really need it? Ethics count. Chris and State Farm earn my business."
We responded:
"Thank you so much for taking the time to share your experience with us! I truly appreciate your loyalty to State Farm over the years and your kind words about our agency. It means a lot to know that our commitment to integrity and service has made a positive impact on your insurance journey. I’m glad to hear that you’ve found our approach to claims management to be fair and honest. At State Farm, we believe that our customers deserve transparency and support, especially when they need it the most. Your trust in us reaffirms our mission to provide not just insurance, but peace of mind. I understand that there are cheaper options out there, but as you mentioned, the value of having a reliable partner during difficult times is priceless. I’m proud to lead a team that shares these values and is dedicated to serving our clients with the utmost care. If you ever have any questions or need assistance, please don’t hesitate to reach out. Thank you once again for your continued support!"
Adam Case
March 20, 2025
5
out of
5
rating by Adam Case
"Chris has been an awesome agent. I’ve been with him since he opened in 2021 and has always taken care of anything I’ve needed. When I had a claim, Chris took the time to walk me through the process and answer all my questions. I can’t recommend him enough."
We responded:
"Thank you so much for your wonderful review! I truly appreciate your support since I opened in 2021. It’s been a pleasure working with you, and I’m glad I could assist you during your claim process. Helping you understand each step is very important to me, and I'm thrilled to hear that you felt taken care of. Your recommendation means a lot, and I’m here for you whenever you need assistance in the future. Thanks again for your kind words!"
Chase Garcia
March 19, 2025
5
out of
5
rating by Chase Garcia
"Chris has been a pleasure to work with. When it comes to new coverage I often wait until the last minute, but he makes time and respects my time. Chris and his team never feel like they are rushing you and always take the time to answer any and all questions or concerns I might have. I can absolutely see the difference between having a personal agent and simply having a policy with another company."
We responded:
"Thank you so much for your wonderful review! It has been a pleasure working with you as well. I truly appreciate your trust in me and my team, especially when it comes to navigating your coverage needs. I understand that time can be tight, so I'm glad to hear that you feel respected and supported throughout the process. Building a personal relationship with my clients is important to me, and I’m happy to know you see the difference. If you ever have more questions or need assistance, please don’t hesitate to reach out. I'm here to help!"
Albert J. Wong
March 18, 2025
5
out of
5
rating by Albert J. Wong
"Multiple generations of my family have been with Chris for ages now and he is great! Through multiple claims and life changes he's always been super available and friendly. Really enjoy working with him!"
We responded:
"Thank you so much for your kind words! It means a lot to me that multiple generations of your family have trusted me over the years. I’m glad to hear that I’ve been able to support you through various claims and life changes. Building strong relationships with my clients is what I enjoy most about my work. I look forward to continuing to be there for you and your family in the future!"
Tonya Case
March 18, 2025
5
out of
5
rating by Tonya Case
"We have been insured over 4 years with Chris Case State Farm. We have RV, property, boat, life Insurance, renters, etc all with his office. No matter the concern, we have had exceptional customer service from all of the staff at the office. Plus the flexibility of reaching out via email and their hours are so much more convenient. We highly recommend Chris Case State Farm for all of your insurance and financial planning needs. Especially given the current environment where we can't control pricing, Chris's office gives you all of your choices and allows you to choose what's best for your family."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your loyalty over the past four years and are thrilled to hear that you've had exceptional experiences with our team. Our goal is to provide personalized service and flexible options to meet your unique needs, and it’s great to know that we’ve been able to do that for you. Your recommendation means the world to us! If you ever have any questions or need assistance, please don't hesitate to reach out. We're here for you and your family!"
L G
March 18, 2025
5
out of
5
rating by L G
"In all my experiences with Chris he has been responsive and makes every effort to hear that I understand my options AND have insight into the implications. One measure of someone’s character might be to meet them away from the office (or phone). I’ve seen the same caring person whether on the phone or in the community."
We responded:
"Thank you so much for your kind words! I truly appreciate your feedback and am glad to hear that you feel supported and informed about your options. It’s important to me to provide the same level of care whether we’re on the phone or in the community. Your trust is invaluable, and I’m here to help with anything you need in the future. Thanks again for sharing your experience!"
Casey Garcia
March 17, 2025
5
out of
5
rating by Casey Garcia
"Chris is very quick to respond and helpful. On multiple occasions, he's even contacted us spontaneously to tell us of a better deal or plan we could get. We have many vehicles, and some of them don't get regular use or need regular insurance, and as annoying as it might be, he'll update our policies/cars over and over, with just a quick call or text."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we've been able to provide you with quick and helpful service. It's our goal to keep you informed about the best deals and ensure your policies are always up to date, even for those less frequently used vehicles. We truly appreciate your trust in us and look forward to continuing to assist you with all your insurance needs!"
Cecil White
March 17, 2025
1
out of
5
rating by Cecil White
"I have always had a great experience with State Farm agents, this is the first time I encounter a really bad experience. I am new to Seattle and had a few questions, Chris was extremely rude and condescending. Do not recommend!"
We responded:
"Hi Cecil, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience. This is not the level of service I strive to provide, and we appreciate you bringing this to my attention. Upon reviewing our records, we were unable to locate any account or interaction associated with your name. It's possible that you may have encountered another agent with the same first name, there a couple other Chris's nearby. As a new resident in Seattle, we understand that navigating insurance can be overwhelming, and we want to ensure that all of our clients receive the assistance they need. I'd would love the opportunity to address your concerns directly and see if there's anything I can do to change the experience you've had. Please feel free to reach out to me at 206-962-8249 or visit the office so we can discuss your experience further. Your satisfaction is important to us, and we hope to turn this situation around. We look forward to hearing from you soon. Best regards, Chris Case Agent State Farm"
Kate Tanski
March 10, 2025
5
out of
5
rating by Kate Tanski
"I’ve gotten insurance through Case Insurance for years. These folks have been wonderful. They’re easy to get a hold of and answer questions quickly. Glad I found them!"
We responded:
"Thank you Kate. You’re a great customer and we enjoy working with you!"
Tamlyn Sapp
February 4, 2025
5
out of
5
rating by Tamlyn Sapp
"Chris is always very friendly and helpful, promptly resolving any concerns I have."
We responded:
"Thank you Tamlyn! "
Deep Patel
January 31, 2025
5
out of
5
rating by Deep Patel
"Thank you for the quick and easy policy change, Nick Strange made it easy to change my policy for a state relocation. Thank you!"
We responded:
"Hi Deep! Thank you for taking the time to leave a review, we really appreciate it. Nick does everything he can to make things easy for our customers. We’re looking forward to working with you in the future."
Nick Jurgens
January 28, 2025
5
out of
5
rating by Nick Jurgens
"Nick did an amazing job in helping me transition my auto insurance coverage between states. He made the whole process seamless. I would highly recommend working with him to get your insurance set up!"
We responded:
"Thanks Nick. We’re glad the insurance move was easy for you. Looking forward to working with you in the future."
cervida
January 9, 2025
5
out of
5
rating by cervida
"It was a smooth and informative process as Nick Strange was very attentive and helpful."
We responded:
"Thank you for the review Cervida. Nick is good at taking care of people. Welcome to our agency and we’re excited to work with you in the future."
Lavanya Makdani
January 8, 2025
5
out of
5
rating by Lavanya Makdani
"I had such a great experience working with Diane Green from Chris's office. She made sure to address all of my needs and helped my resolve any issues quickly. Would recommend!"
We responded:
"Hi Lavanya, Thank you for your kind words about Diane. She’s pretty great. We look forward to working with you. "
Mary Holscher
November 16, 2024
5
out of
5
rating by Mary Holscher
"My husband and I had such excellent service with Chris Case and his office (we worked with Nick Strange via email and a finalizing phone call). It was a big move for us from an insurance company we've been satisfied with for decades but had become increasingly expensive. I appreciate Nick's attention to detail, as we worked through specifics for both auto and renters insurance. We are very happy about making this change and are saving over a $100 each month!"
We responded:
"Thank you Mary. I’m glad Nick was able to help you with your auto and renters insurance. We look forward to working with you in the future."
Cameron Wressell
October 24, 2024
5
out of
5
rating by Cameron Wressell
"They were quick on responses and very helpful with getting car insurance set up for me! Thanks to Nick for speedily getting me insured & on the road"
We responded:
"Happy to help Cameron."
Meagan Bouse
October 17, 2024
5
out of
5
rating by Meagan Bouse
"A huge thank you to Nick Strange at State Farm! He was very responsive to all of my calls and emails when getting quotes about auto/home/umbrella insurance. It was very much appreciated and certainly encouraged my decision to go with State Farm. Thanks again!"
We responded:
"Hi Meagan, Nick is pretty awesome. Glad we could help you get your insurance taken care of. "
Diane Green
October 17, 2024
5
out of
5
rating by Diane Green
"Thanks Chris for explaining my insurance coverage-especially how an umbrella policy works and investments. I feel so much better about retirement now!"
We responded:
"Happy to help Diane."
Marj Lee
May 17, 2024
1
out of
5
rating by Marj Lee
"Asked Mr. Case for a quote hoping to combine house and auto insurance but he wasn't incentivized enough I guess. He was rude in his responses and sounded extremely angry. Moved to another state farm agent (Andy Hubbard). Andy is amazing - would recommend him."
We responded:
"We are very open to criticism and ways to improve. Unfortunately, we have no idea who this person is, so it's difficult to confirm if this is a real review of our business. The day this review was made, I had been on vacation with my family. Also, the other negative review came in within a few minutes of this review and they appear to be the same person posting the 2 reviews. If this is a real review from a past client or someone who considered working with us, we'd greatly appreciate you reaching out directly so we can learn more about your negative experience and improve our service to our community. We take the time-sensitive nature of insurance very seriously and prioritize responsiveness and professionalism in serving our customers. Our dozens of other 5-star reviews reflect that. ."