State Farm® Insurance Agent Chris Case
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
L G
March 18, 2025
5
out of
5
rating by L G
"In all my experiences with Chris he has been responsive and makes every effort to hear that I understand my options AND have insight into the implications. One measure of someone’s character might be to meet them away from the office (or phone). I’ve seen the same caring person whether on the phone or in the community."
We responded:
"Thank you so much for your kind words! I truly appreciate your feedback and am glad to hear that you feel supported and informed about your options. It’s important to me to provide the same level of care whether we’re on the phone or in the community. Your trust is invaluable, and I’m here to help with anything you need in the future. Thanks again for sharing your experience!"
Casey Garcia
March 17, 2025
5
out of
5
rating by Casey Garcia
"Chris is very quick to respond and helpful. On multiple occasions, he's even contacted us spontaneously to tell us of a better deal or plan we could get. We have many vehicles, and some of them don't get regular use or need regular insurance, and as annoying as it might be, he'll update our policies/cars over and over, with just a quick call or text."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we've been able to provide you with quick and helpful service. It's our goal to keep you informed about the best deals and ensure your policies are always up to date, even for those less frequently used vehicles. We truly appreciate your trust in us and look forward to continuing to assist you with all your insurance needs!"
Cecil White
March 17, 2025
1
out of
5
rating by Cecil White
"I have always had a great experience with State Farm agents, this is the first time I encounter a really bad experience. I am new to Seattle and had a few questions, Chris was extremely rude and condescending. Do not recommend!"
We responded:
"Hi Cecil, Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience. This is not the level of service I strive to provide, and we appreciate you bringing this to my attention. Upon reviewing our records, we were unable to locate any account or interaction associated with your name. It's possible that you may have encountered another agent with the same first name, there a couple other Chris's nearby. As a new resident in Seattle, we understand that navigating insurance can be overwhelming, and we want to ensure that all of our clients receive the assistance they need. I'd would love the opportunity to address your concerns directly and see if there's anything I can do to change the experience you've had. Please feel free to reach out to me at 206-962-8249 or visit the office so we can discuss your experience further. Your satisfaction is important to us, and we hope to turn this situation around. We look forward to hearing from you soon. Best regards, Chris Case Agent State Farm"
Kate Tanski
March 10, 2025
5
out of
5
rating by Kate Tanski
"I’ve gotten insurance through Case Insurance for years. These folks have been wonderful. They’re easy to get a hold of and answer questions quickly. Glad I found them!"
We responded:
"Thank you Kate. You’re a great customer and we enjoy working with you!"
Tamlyn Sapp
February 4, 2025
5
out of
5
rating by Tamlyn Sapp
"Chris is always very friendly and helpful, promptly resolving any concerns I have."
We responded:
"Thank you Tamlyn! "
Deep Patel
January 31, 2025
5
out of
5
rating by Deep Patel
"Thank you for the quick and easy policy change, Nick Strange made it easy to change my policy for a state relocation. Thank you!"
We responded:
"Hi Deep! Thank you for taking the time to leave a review, we really appreciate it. Nick does everything he can to make things easy for our customers. We’re looking forward to working with you in the future."
Nick Jurgens
January 28, 2025
5
out of
5
rating by Nick Jurgens
"Nick did an amazing job in helping me transition my auto insurance coverage between states. He made the whole process seamless. I would highly recommend working with him to get your insurance set up!"
We responded:
"Thanks Nick. We’re glad the insurance move was easy for you. Looking forward to working with you in the future."
cervida
January 9, 2025
5
out of
5
rating by cervida
"It was a smooth and informative process as Nick Strange was very attentive and helpful."
We responded:
"Thank you for the review Cervida. Nick is good at taking care of people. Welcome to our agency and we’re excited to work with you in the future."
Lavanya Makdani
January 8, 2025
5
out of
5
rating by Lavanya Makdani
"I had such a great experience working with Diane Green from Chris's office. She made sure to address all of my needs and helped my resolve any issues quickly. Would recommend!"
We responded:
"Hi Lavanya, Thank you for your kind words about Diane. She’s pretty great. We look forward to working with you. "
Mary Holscher
November 16, 2024
5
out of
5
rating by Mary Holscher
"My husband and I had such excellent service with Chris Case and his office (we worked with Nick Strange via email and a finalizing phone call). It was a big move for us from an insurance company we've been satisfied with for decades but had become increasingly expensive. I appreciate Nick's attention to detail, as we worked through specifics for both auto and renters insurance. We are very happy about making this change and are saving over a $100 each month!"
We responded:
"Thank you Mary. I’m glad Nick was able to help you with your auto and renters insurance. We look forward to working with you in the future."
Cameron Wressell
October 24, 2024
5
out of
5
rating by Cameron Wressell
"They were quick on responses and very helpful with getting car insurance set up for me! Thanks to Nick for speedily getting me insured & on the road"
We responded:
"Happy to help Cameron."
Meagan Bouse
October 17, 2024
5
out of
5
rating by Meagan Bouse
"A huge thank you to Nick Strange at State Farm! He was very responsive to all of my calls and emails when getting quotes about auto/home/umbrella insurance. It was very much appreciated and certainly encouraged my decision to go with State Farm. Thanks again!"
We responded:
"Hi Meagan, Nick is pretty awesome. Glad we could help you get your insurance taken care of. "
Diane Green
October 17, 2024
5
out of
5
rating by Diane Green
"Thanks Chris for explaining my insurance coverage-especially how an umbrella policy works and investments. I feel so much better about retirement now!"
We responded:
"Happy to help Diane."
Marj Lee
May 17, 2024
1
out of
5
rating by Marj Lee
"Asked Mr. Case for a quote hoping to combine house and auto insurance but he wasn't incentivized enough I guess. He was rude in his responses and sounded extremely angry. Moved to another state farm agent (Andy Hubbard). Andy is amazing - would recommend him."
We responded:
"We are very open to criticism and ways to improve. Unfortunately, we have no idea who this person is, so it's difficult to confirm if this is a real review of our business. The day this review was made, I had been on vacation with my family. Also, the other negative review came in within a few minutes of this review and they appear to be the same person posting the 2 reviews. If this is a real review from a past client or someone who considered working with us, we'd greatly appreciate you reaching out directly so we can learn more about your negative experience and improve our service to our community. We take the time-sensitive nature of insurance very seriously and prioritize responsiveness and professionalism in serving our customers. Our dozens of other 5-star reviews reflect that. ."
Maple Couple
May 17, 2024
1
out of
5
rating by Maple Couple
"Terrible - entitled and doesn't give time to explain benefits to customer. Requested time from him since I am moving to Seattle and he was so short and sounded annoyed. Horrible interaction."
We responded:
"We are very open to criticism and ways to improve. Unfortunately, we have no idea who this person is, so it's difficult to confirm if this is a real review of our business. The day this review was made, I had been on vacation with my family. Also, the other negative review came in within a few minutes of this review and they appear to be the same person posting the 2 reviews. If this is a real review from a past client or someone who considered working with us, we'd greatly appreciate you reaching out directly so we can learn more about your negative experience and improve our service to our community. We take the time-sensitive nature of insurance very seriously and prioritize responsiveness and professionalism in serving our customers. Our dozens of other 5-star reviews reflect that. ."
Erik Bartlett
March 28, 2024
5
out of
5
rating by Erik Bartlett
"Chris was quick, helpful, and thorough with answering questions and questions"
We responded:
"Thank you for the review Erik. Always happy to help."
Patrick Keating
February 16, 2024
5
out of
5
rating by Patrick Keating
"Chris Case has been a terrific help to us in changing our insurance coverage for our cars, van, and home. He is super friendly, professional, knowledgeable, and helped us appropriately expand our coverage while reducing our premiums. Perfect office hours for working folks. Highly recommended by us seniors."
We responded:
"Patrick you’re fun to work with too. I’m glad we were able to help with your auto, home and motorhome insurance. I look forward to working with you in the future."
Sara Bernson
February 16, 2024
5
out of
5
rating by Sara Bernson
"After years of not having a car accident I had one. Chris Case and Diane Green at State Farm were very helpful. They did a great job of explaining my coverage and the process."
We responded:
"Thank you Sara. Car accidents are never fun and we’re glad we could make your experience better. "
Sean Enbusk
October 11, 2023
5
out of
5
rating by Sean Enbusk
"Chris has been very detailed and professional in our dealings. Highly appreciated and recommend."
We responded:
"Thank you! We look forward to working together."
Matt Taylor
October 10, 2023
5
out of
5
rating by Matt Taylor
"After slow response and delays from others, I connected with Chris, who was professional, responsive, and got me a quote and rapid follow up with mortgage company."
We responded:
"Happy to help Matt. Thank you!"
Justin Kim
June 30, 2023
5
out of
5
rating by Justin Kim
"Diane was wonderful in providing incredible customer service to help me update changes to my existing coverage."
We responded:
"Thank you Justin! Glad Diane was able to help you"
Bianca Bonsol
May 3, 2023
5
out of
5
rating by Bianca Bonsol
"Diane did a great job and provided help so quickly! Such a great team of people, highly recommend their services."
We responded:
"Thank you for your kind words Bianca. "
Marian Banks
April 22, 2023
5
out of
5
rating by Marian Banks
"Diane at State Farm Insurance on Greenwood Ave is fantastic."
We responded:
"Thanks Marian! "
Shelley Barber
March 13, 2023
5
out of
5
rating by Shelley Barber
"When my car got stolen, Chris was incredibly responsive and helpful. He made a very stressful situation feel manageable. So grateful to have an insurance agent as quick and responsive as Chris."
We responded:
"Glad we could help :)"
Lindsey Moore
February 24, 2023
5
out of
5
rating by Lindsey Moore
"It was a pleasure working with Chris, it was my first time buying insurance and he made the process very pleasant."
We responded:
"Thank you Lindsey!"